About Avidian Technologies

Avidian Technologies develops customer relationship management (CRM) software for businesses who desire the simplicity and elegance of Outlook, but need a CRM solution. Founded in 2002, Avidian is a privately owned and funded business, which has grown profitably over the last decade, with over 15,000 users globally who use the company’s flagship product called Prophet CRM.

Prophet CRM customers own, operate and manage customer facing teams in manufacturing, wholesale, business and consumer services, real estate, healthcare, legal, finance, and insurance. The United States Government has also certified Avidian solutions for use to manage their various constituent management functions.

We owe our success to our loyal customers and our dedicated team of associates who maniacally focus on those customers to ensure they get the best solution to meet their customer relationship management needs.

Avidian Headquarters

3633 136th Place SE
Suite 107
Bellevue, WA 98006

Meet the Avidian Team

We owe our success to the hard work of our committed and passionate team. Get to know some of the members of the Avidian team and hear why they take pride in working here.

Avidian Team Member:Mindy Grice, Data Migration Specialist image

Mindy Grice

Mindy Grice

Data Migration Specialist

What makes working at Avidian so special?

The people at Avidian. We work great together.

What's the most exciting thing about your job?

Data, data, data!

Avidian Team Member:Rose Glitschka, Support Services Manager image

Rose Glitschka

Rose Glitschka

Support Services Manager

What makes working at Avidian so special?

The people at Avidian are what make it a great place to work. Each person is dedicated to our clients and works for their best interest. We pull together to make things happen and use our different backgrounds to gain new insights into what can make us a stronger company.

What's the most exciting thing about your job?

As the Support Services Manager I get the best of both worlds. I work directly with our clients to improve their experience and am able to make a direct impact on how the company educates, interacts, and follows up with customers.

Avidian Team Member:Shelly McNaught, Project Manager image

Shelly McNaught

Shelly McNaught

Project Manager

What makes working at Avidian so special?

I'm glad to be back doing a Support job working directly with End Users. Also nice to have a product that is intuitive.

What's the most exciting thing about your job?

I like the small company atmosphere. The teams work more closely together.

Avidian Team Member:Nathan Stone, Technical Support Engineer image

Nathan Stone

Nathan Stone

Technical Support Engineer

What makes working at Avidian so special?

My coworkers, it is great working with such a great group of people.

What's the most exciting thing about your job?

Because I think everyone truly believes in the company and the direction we are going. It is a very exciting time. I feel like I am watching the evolution of something that can have a positive impact for our customers lives and our own.

Avidian Team Member:Matt Cannard, Chief Marketing Officer image

Matt Cannard

Matt Cannard

Chief Marketing Officer

What makes working at Avidian so special?

The great team that makes it fun to set big goals, have fun and accomplish great things together.

What's the most exciting thing about your job?

The autonomy, complexity and reward from helping others with our products and services.

Avidian Team Member:Dennis Sanchez, Account Executive image

Dennis Sanchez

Dennis Sanchez

Account Executive

What makes working at Avidian so special?

Avidian has a sales culture that makes it easier for a professional salesperson to do their job. It's also the first company I've worked for in years that understands that you need marketing to make business development work.

What's the most exciting thing about your job?

Prophet appeals to companies of all sizes and industries and I love the diversity and the challenge of learning about each client's business so you help them be more successful.

Avidian Team Member:Warren Stokes, Account Executive image

Warren Stokes

Warren Stokes

Account Executive

What makes working at Avidian so special?

I Love selling the Product. The culture is unique, with a balance between work and family. I like the people, they really make the culture.

What's the most exciting thing about your job?

Helping people master Prophet; both our customers and our internal staff.

Avidian Team Member:Donnita Weese, Account Manager image

Donnita
Weese

Donnita Weese

Account Manager

What makes working at Avidian so special?

I love the fact that we not only "Sell and Support Prophet", we actually use and rely on Prophet to manage our business each and every day! That speaks volumes!

What's the most exciting thing about your job?

I absolutely love my Clients. Each and everyone of them are focused on being successful at what they do and I get to share and show them how Prophet is a key factor in helping them make that happen! My job is FANTASTIC, as are my clients!!!!

Avidian Team Member:Eric Bolstad, VP of Software Development image

Eric Bolstad

Eric Bolstad

VP of Software Development

What makes working at Avidian so special?

I have a passion to really continue to improve the product and the company. I've always had a dream of building a strong team of smart people as an engine to make this happen. Avidian has been a great place to foster this dream and I'm too busy to stop now :)

What's the most exciting thing about your job?

The ability to have a real impact on the future of this company and the product. It's satisfying to implement features of the product that solve real pain points for a large group of people.

Avidian Team Member:Keith Clements, Chief Operations Officer image

Keith Clements

Keith Clements

Chief Operations Officer

What makes working at Avidian so special?

Avidian is all about helping people run their business efficiently. Although we do tout a unique and great product (Prophet), our greatest contribution is often helping our customer organize and understand their business processes so they can track the right data to help them make the best decisions for their business.

What's the most exciting thing about your job?

The part of my job that excites me the most is helping our associates grow. We embraced an intense customer focus at Avidian about a year ago. This focus has created many new and challenging opportunities for all of our associates. Many of our associates now interact with customers in ways they would never have dreamed of a year ago. What is really special is the increased pride our associates have in their work and how this pride is reflected in our greatly improved customer satisfaction.

Avidian Team Member:Melissa Bay, Chief Financial Officer image

Melissa Bay

Melissa Bay

Chief Financial Officer

What makes working at Avidian so special?

What makes working at Avidian so special is working with bright, energetic people everyday. We challenge each other and are always looking for better ways to serve our customers. Also, we have a very family friendly culture that helps me balance my work life and home life.

What's the most exciting thing about your job?

The most exciting thing about my job is that we are dedicated to growing this company and looking for new opportunities to succeed. This allows me to constantly learn and develop new skills sets.

Avidian Team Member: Brian Toedtli, Technical Support Engineer image

Brian Toedtli

Brian Toedtli

Technical Support Engineer

What makes working at Avidian so special?

What makes Avidian special to work for is the family environment. I enjoy working with everyone and getting to know co-workers.

What's the most exciting thing about your job?

Helping customers resolve technical issues and getting the opportunity to help other co-workers with technical issues.

Avidian Team Member: Kaye Weese, Account Executive image

Kaye Weese

Kaye Weese

Account Executive

What makes working at Avidian so special?

The creativity and discipline of the people I work with. The difference we can make in the lives of the customers that we create, set-up and implement our CRM for.

What's the most exciting thing about your job?

Getting to know people and their unique industry challenges all over the world.

Avidian Team Member: Wei Xiong, Developer image

Wei Xiong

Wei Xiong

Developer

What makes working at Avidian so special?

Individual's impact to the company.

What's the most exciting thing about your job?

Focus on coding which I like to do.

Avidian Team Member: David Archer, Chief Sales Officer image

David Archer

David Archer

Chief Sales Officer

What makes working at Avidian so special?

Avidian is made up of very dedicated, intelligent and successful individuals it is great to be a part of a special team.

What's the most exciting thing about your job?

We help our customers grow their business, seeing the transformation and growth of our customers business is exciting.

Avidian Team Member: James Wong, Chief Executive Officer image

James Wong

James Wong

Chief Executive Officer

What makes working at Avidian so special?

Many companies talk about customer service, our people live it. Our awesome people makes all the difference!

What's the most exciting thing about your job?

Seeing our people accomplish more than they thought were possible. And seeing our clients exceed with Prophet more than they thought possible.

Avidian Team Member: Roger Johnson,Account Manager image

Roger Johnson

Roger Johnson

Account Manager

What makes working at Avidian so special?

The drive that people have to ensure that our product is exceptional.

What's the most exciting thing about your job?

We are a family that works to ensure our clients are cared for on a daily basis.

Avidian Team Member: Iris Stokes, Project Manager image

Iris Stokes

Iris Stokes

Project Manager

What makes working at Avidian so special?

There's something in the air here, aside from the rain, and I think it's laughter. Not to be confused with a lack of professionalism, laughter means you feel comfortable to relate to both your customers and co-workers in an authentic and positive manner.

What's the most exciting thing about your job?

Every day is different, and brings new elements of reciprocity. Each day we help a company grow, we grow. Whether I'm working with a company of 20 users or 200, I see how individuals work, I share my knowledge and get excited when I can hear things "click" on the other end.

Avidian Team Member: Chantelle Wilkins,Project Manager image

Chantelle Wilkins

Chantelle Wilkins

Project Manager

What makes working at Avidian so special?

It's fun to work with people that are very passionate and dedicated to their job. It's rewarding to see us grow together as a team.

What's the most exciting thing about your job?

Everyday is different with new challenges and accomplishments!

Avidian Team Member: Amanda Gardner,Project Manager image

Amanda Gardner

Amanda Gardner

Project Manager

What makes working at Avidian so special?

What makes Avidian so special is the people. Each and every associate has intense passion and pride in the work they do. We focus on providing the best product and superior services to our clients and are able to band together as a team to deliver on that goal. Even now, working across the country from the rest of the team, I still feel connected and always inspired by the rest of my Avidianites.

What's the most exciting thing about your job?

The most exciting thing about my job is diving into each clients’ business and helping them become more successful by using Prophet. After being with Avidian for 4 years, I continue to learn something new every day. Each client I get to work with presents their own unique problems to solve. Solving those problems can be challenging at times, but rewarding each time I hear of their successes.

Avidian Team Member: Milan Grba,Sr. CRM Strategist & Consulting Specialist image

Milan Grba

Milan Grba

Sr. CRM Strategist & Consulting Specialist

What makes working at Avidian so special?

Sense Pride, Honor & Trust, Collaboration, Education, Growth, Team work and the true sense of knowing you are giving customers the foundation of to build a solid CRM Strategy.

What's the most exciting thing about your job?

Learning and giving back.

Awards

We are proud of the local and national awards recognizing us for our product development, business success, company culture, and community contributions. Here are some of our honors:

  • Seattle Mayor’s Small Business Award.
  • Puget Sound Business Journal’s 40 Under 40 List: James Wong, CEO, Avidian Technologies.
  • Washington CEO Magazine’s Washington’s Best Companies to Work For List.
  • Puget Sound Business Journal’s Washington’s 100 Fastest Growing Private Companies List.
  • U.S. Small Business Administration’s Washington State’s Minority Small Business Champion of the Year Award: James Wong, CEO, Avidian Technologies.
  • Inc. Magazine’s Inc. 5000 List.
  • Red Herring’s North America 100 List.
  • U.S. Chamber of Commerce’s Blue Ribbon Small Business Award.
  • The Sales Lead Management Association’s List of the 50 Most Influential Sales Lead Management Professionals: James Wong, CEO, Avidian Technologies.
  • Puget Sound Business Journal’s Top Software Developers List.

In the Press

International Examiner profiles Avidian CEO James Wong

James Wong shares with International Examiner how he has evolved as an entrepreneur... Read more

Avidian awards exceptional undocumented immigrant a scholarship

Northwest Asian Weekly applauds Avidian Technologies for awarding Jae Jun (Brian) Lee, a promising young UCLA student his first private scholarship... Read more

Avidian work culture

Sisters Donnita and Kaye Weese chat about what it’s like to work with family at Avidian Technologies, a company that is not owned by their family, on Chat with Women (KIXI radio). Donnita is an account manager and Kaye is a senior account executive.

Change Is the Name of the Game

Avidian’s CEO, James Wong, provides an insider look at the major trends affecting the CRM industry and how they are changing the way companies view CRM... Read more

Avidian CEO: CRM Focus is Becoming More External

TMCnet’s Paula Bernier explores the future of customer service and CRM with Avidian’s CEO, James Wong... Read more

Avidian Technologies Releases Enhanced Version of Prophet CRM

Avidian Technologies has released a new version of Prophet. The upgrade includes a new user interface with dynamic filtering and the ability to supervise and track customers and internal team members, along with support for SharePoint and mobile... Read more

Join Our Team

We are always looking for talented, passionate, hard-working people to join our team. Avidianites are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. Learn more about Avidian Careers.