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Prophet OnDemand Cancellation Policy

Avidian Technologies works very hard to ensure that you receive the very best in quality and functionality from each of our products.

If you’re not 100% satisfied for any reason (or no reason at all), you can cancel your monthly Prophet OnDemand subscription at anytime and no further billings will occur. However, as this is a subscription, no amounts will be refunded.

This form is only for customers who have purchased the product directly from Avidian Technologies and have downloaded the software. Setup fees, training and professional services performed are not refundable.

All fields must be completed for proper processing of your cancellation request.

Reason for Returning:

Please explain your selection:

Product: What ares of the product did you have the most
difficulty with and why?

Please explain your selection:

Service: Which of these services did not meet your
expectation and why?

Please explain your selection:

Comments / Was there anything we could have done to prevent the refund request from happening? :

First Name:

Last Name:

Company:

Billing Address Line 1: (no P.O. Boxes)

Billing Address Line 2:

Billing City:

Billing State/Province:
(2 character code, ex. "WA")

Billing Zip/Postal Code:

Billing Country:

Daytime Phone:

Email Used in Purchase:

Order Reference Number:

Purchase Amount:** (ex. "1000.00")

Date of Purchase: (mm/dd/yyyy)

/ /

Last 4 digits of Credit Card used in purchase:

Did an Avidian Sales Associate
assist you with your purchase?:

*All Prophet software must be uninstalled/removed from your computer prior to submitting a request for refund. By entering your Product Serial Number you are confirming this has been completed. Your Product Serial Number will be tracked against your refund.

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of the Microsoft Corporation.