Prophet CRM Pricing
Avidian offers subscription and perpetual based licensing options for multi-user editions of Prophet CRM. Our subscription based pricing includes our comprehensive standard* implementation program and is designed to get your team live and realizing the benefits of Prophet quickly while minimize your upfront investment costs. Our perpetual pricing is designed to lower your total cost of ownership over time. Both pricing options include cloud-based hosting and our Avidian performance satisfaction guarantee.
*Standard Implementation included with the purchase of 4+ licenses.
Subscription: $55/month/user (billed annually)
Perpetual: CALL 800-399-8980 for quote
All Standard Features PLUS:
For sales teams that want the benefit of a full-featured CRM integrated in tools they already use.
- Workflow management
- Sales automation
- Dynamic analytics reporting
- Data sharing access management
- Email tracking and sharing
(requires Exchange or Office 365)
- Extensive data integration options
- Prophet server application may be cloud or on-premise based.
Subscription: $65/month/user (billed annually)
Perpetual: CALL 800-399-8980 for quote
All Team Features PLUS:
For multiple departments who want to work more effectively – within their own department AND with other departments.
- Unlimited departments
- Department specific templates, fields, and forms
- Data and record sharing access management across departments
- Automated notifications with Prophet Instant
True CRM and Outlook Integration
While many CRM solutions can interact with Microsoft Outlook, most do so almost as an afterthought. Instead of being built with Outlook in mind, these other CRM programs need an add-on to make it work, forcing sales teams to learn a new application in order to use Outlook.
True, integrated Outlook CRM is designed from the beginning to work 100% inside Microsoft Outlook. That means there's no need to purchase an expensive add-on or waste valuable time adapting to a new application.
With a CRM in Outlook, it's possible to process emails, retrieve customer contact information, log phone calls for future reference, manage secure workgroups, and anticipate opportunities. You and your team can see all customer activities at a glance to manage overall trends or zoom in to get detailed information on any given customer. It's also possible to share email history across an entire team and synchronize with mobile devices to provide up-to-the-minute notifications.
Unlike most CRM solutions available today, Prophet CRM for Outlook was built to work entirely inside Microsoft Outlook. Your team can benefit from all of these features right away using the software tools you already know and trust.
CRM Solution Features
The overarching purpose of any CRM solution is to make sure sales, marketing, and support efforts are all working toward a common goal. Several features combine to accomplish that task, including:
This most basic function of any CRM program allows the company to easily store and retrieve contact information, such as names, addresses, phone numbers, and email addresses, in a central database. The database also stores and tracks actual communication activities related to each contact, and more sophisticated systems share access with multiple people at the same company.
Sales Pipeline Management
Ultimately, businesses manage relationships with customers in order to secure more sales. This function makes it possible to track sales data including the raw number of sales, average deal size, average time deals stay in the pipeline before closing, and, most importantly, the percentage of deals that make it successfully through the pipeline. This is your lead-to-conversion ratio.
Customer Service Integration
Integrating customer service allows businesses to build even stronger relationships with customers both before and after sales are closed. In addition to providing easy access to customer contact information for customer service purposes, a good CRM solution can help manage subscription plans, integrate payment options, and accurately report data to customers.
Mobile devices make up an increasingly large percentage of Web traffic, making them key to effective customer relationship management. Sophisticated CRM solutions allow for mobile access and integrate iPhone and Android apps.
By tracking so much customer data, CRM solutions make it possible to proactively take advantage of upcoming marketing and sale opportunities. Predictive analytics help businesses see those opportunities ahead of time and plan accordingly.
What is CRM Software?
Customer relationship management (CRM) software is a broad category of software designed to help businesses track customer data, access business information, automate marketing tasks, and provide customer support. Modern CRM software solutions are typically easy to scale and customize, allowing businesses to make on-the-fly adjustments to manage their growing and changing customer bases.
While businesses have always depended on building relationships with repeat customers, in the modern era, relationship management is a more complex task than ever. Companies interact with their customers in person, over the phone, and increasingly, on the Internet. A good CRM solution will provide the means for each individual customer to access one-on-one help and communicate directly with customer service staff. For customers, this leads to an improved experience; for businesses, that improved experience means greater customer retention and higher lifetime value.
CRM programs also allow businesses to automate many sales and marketing tasks for increased efficiency, manage and capitalize on opportunities to reach more customers, and generally integrate technology more fully into their marketing and customer service efforts.
For the most part, CRM solutions are designed with business-to-customer (B2C) interactions in mind, but they can also be used for business-to-business (B2B) interactions. Businesses can use CRM to manage contract wins, clients, sales leads, and business contacts.