Avidian Professional Services

Avidian provides experienced specialists who can help you plan, install, configure and test Prophet CRM in your environment. Using proven project management methodologies our Professional Services team will help complete your implementation on–time and within budget. We also provide basic skills instruction of Prophet CRM and related Apps for your staff.

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Prophet CRM Implementation Programs

All services are managed by Avidian’s in-house CRM Implementation Experts. This means anyone installing or updating a Prophet CRM solution receives, as an additional benefit, the experience from thousands of customer installations, configurations, customizations, and trainings. This ensures an optimized CRM implementation and high level of user adoption.

The following plans are available, based on the size, scope, and needs of the CRM deployment.

Basic

Service Options

Training

Implementation Service Hours

4 Hours Maximum

Implementation Type

Remote Implementation

Configure and Setup Consulting

(Includes template and data mapping instruction,best practices consultation and verification)

Up to 1 Hour, Instruction Only

Data Migration Instruction

Up to 1 Hour, Instruction Only

User Adoption Training

Up to 2 Hours Feature based Training

Standard

Service Options

Training and Consulting

Implementation Service Hours

8 Hours Maximum

Implementation Type

Remote Implementation

Configure and Setup Consulting

(Includes template and data mapping instruction,best practices consultation and verification)

Up to 3 Hours, Instruction, Consultation and Verification

Data Migration Instruction

Up to 1 Hour, Instruction Only

User Adoption Training

Up to 4 hours Custom Curriculum

Premier

Service Options

Training, Consulting and Verification

Implementation Service Hours

20 Hours Maximum

Implementation Type

Remote Implementation

Configure and Setup Consulting

(Includes template and data mapping instruction,best practices consultation and verification)

Up to 5 Hours, Instruction, Consultation and Verification

Data Migration Instruction

Up to 3 Hours, Instruction and Verification

User Adoption Training

Up to 12 hours custom Curriculum & Train the Trainer

Premier Plus

Service Options

Training, Consulting, Verification and Delivery

Implementation Service Hours

40 Hours Maximum

Implementation Type

Remote Implementation, On Site Implementation Available at Extra Cost (T&E)

Configure and Setup Consulting

(Includes template and data mapping instruction,best practices consultation and verification)

Consultation, Design and Custom Delivery of Up to 2 Templates

Data Migration Instruction

Up to 3 Hours, Instruction and Verification

User Adoption Training

Develop & Create Custom Plan

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