Avidian Technologies works very hard to ensure that you receive the very best in quality and functionality from each of our products.
We realize that there may be times when you need to cancel the subscription or return a product, so Avidian Technologies offers a 60-Day Money-Back Guarantee on all Annual Subscription or Perpetual license products. If you’ve purchased a month-to-month subscription, no amounts will be refunded but you may cancel your subscription at anytime and no further amounts will be billed moving forward. Therefore, if you purchased your product within 60 days, please fill out the Cancellation or Refund Form below.
This form is only for customers who have purchased the product directly from Avidian Technologies and have downloaded or opened the box. Setup fees, training and professional services performed and shipping and handling charges are not refundable. It may take approximately 10 to 30 business days process your return. For credit card orders, please allow one to two billing statements for your credit to appear.