Introduction
Customer relations managed programs have become an important part of businesses that need to gather customer data and use it effectively. Commonly referred to as CRM, customer relation management programs are processes and procedures that streamline common customer service tasks and ensure that your company is able to give top-notch customer service and grow your business. Several software programs play a major part in a company’s CRM program. Two of the programs on the market are Saleslogix by Sage and Prophet by Avidian. The following document will look at both Prophet and Saleslogix and discuss what option would be best for your company.

What is Saleslogix?
Saleslogix is a CRM software program by Sage. Saleslogix is designed to help businesses manage customer information and streamline business processes. Saleslogix is designed for mid-sized businesses. Saleslogix offers organization features and actions that are designed to part of a company’s overall CRM program. Saleslogix is a standalone software program. Sage is the parent company that produces saleslogix.

What is Prophet?
Prophet, by Avidian, is CRM software that plugs directly into Outlook. It enhances the features of Outlook to make data entry, data retrieval, customer contacts, sharing, and reporting a breeze. Its direct plug into to Outlook means that it is easy to access and easy to use. Prophet was designed and is produced by Avidian. Prophet offers additional features that make it a very powerful program. Beyond just data collection, Prophet allows you to set up times to send automatic emails and reminders so you never forget a follow up. Reporting and sharing features mean that you can share any data you need quickly and with a wide variety of users. Prophet has a large amount of features and benefits that help your company implement and run an outstanding CRM program.

Why Prophet is better then Saleslogix – software platform.
One of the greatest benefits of Prophet over Saleslogix is that it is integrated into Outlook. Saleslogix is a standalone product that runs independently. Each time you need to enter or view data, you must open saleslogix. Users must remember to open and use saleslogix, which can be an annoying extra step. CRM’s such as saleslogix are only effective if they are used consistently. Users want to do as few steps as possible to get the work done. The extra steps needed to open and use saleslogix can be frustrating and drive users to not fully use the program. Users may be hesitant to use a standalone program such as saleslogix because it takes extra time. Unlike saleslogix, Prophet is open and running every time you open Outlook; it doesn’t require an extra step like opening saleslogix does. Outlook is one of the most commonly used programs in the business world. Prophet users don’t have to remember to open another program or take the time to find the shortcut like they do with saleslogix. The easy access of Prophet through Outlook ensures your users will use it consistently, making it an effective part of your CRM program. Consistent use is just one of the great benefits that Prophet offers over saleslogix.

Why Prophet is better then Saleslogix – flexibility.
Saleslogix is designed for very specific users. Saleslogix is designed for use for medium sized businesses. Prophet offers flexibility way beyond what saleslogix offers. It has several versions designed for users from single users to large corporations while saleslogix offers only one option. While saleslogix offers one version, Prophet offers three. Standard is designed for single users or very small offices, professional for small to medium sized businesses, and enterprise for large businesses and corporations. This flexibility is not available with most CRM products, including saleslogix. Prophet has options that fill the needs of any business.

Why Prophet is better then Saleslogix – easy training.
Anytime a business looks at implementing new software, including Prophet and saleslogix, there are always concerns about the costs in time and money that will be spent. One major cost can be training. Another great benefit of Prophet over Saleslogix is the ease of training. Saleslogix is a brand new program that very few users are familiar with. Prophet, on the other hand operates from a program that most computer users are very familiar with. Saleslogix training must start from the ground up. This means the time-spent training on saleslogix takes away from productivity time. Users need more time to learn a brand new program such as saleslogix. Prophet is very easy to train on because most users know the ins and outs of Outlook already, where very few users know anything about saleslogix. This means the only time spent in training is on the detailed specialties of Prophet. Users learn more in-depth information with Prophet because they don’t have to spend time learning the basics. Besides just training time, saleslogix can cost more in training dollars. To learn saleslogix, additional books, cd-roms, and in class training has to be purchased over time to get users up to speed. This can make the overall cost of saleslogix skyrocket. Prophet’s training is designed to help users learn the ins and outs of the program quickly and the first time. Training can greatly impact the overall cost of any software program. Compare the training between saleslogix and Prophet and you will quickly see that Prophet outweighs saleslogix hands down.

Why Prophet is better then Saleslogix – outstanding reputation.
How do you know that Prophet is a better choice then saleslogix? Just look at the reviews of both saleslogix and Prophet. Prophets industry ratings are heads and shoulders above the ratings of saleslogix. Prophet recently received a coveted four-star PC World rating. The customer reviews of Prophet show that it is a hands down superior product when compared to any CRM software, including saleslogix. The success stories of Prophet’s customers show that it fills any need that businesses have when implementing a CRM program.

Conclusion
You have many choices when looking to implement a CRM program for your business. Two of the most common are saleslogix and Prophet. The benefits of Prophet over saleslogix are great in number. A quick review of your options, including saleslogix and Prophet, will show that Prophet is the greatest choice for your business.

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