If the Avidian Prophet folders are empty, and show “We didn’t find anything to show here”, these steps will fix that.
- Download the zip attached below, and run the file for your version of Outlook.
- Open the downloaded file and run the file for your version of Outlook.
- Click Yes, and then Yes again, and then OK.
- Re-open Outlook and test if Prophet is working.
- If Prophet is still not working click the Prophet tab at the top of Outlook and click Settings
- In Prophet Administrator click ‘Rebuild Manager Folders’.
- Click OK in the popup window, and you can Close the Prophet Administrator window.
- Change which Prophet folder is selected.