Prophet CRM works the way you do – in Outlook – so deployment is fast and adoption is amazing.
Sales professionals have unique CRM needs thanks to the volume of customers they deal with, as well as the plethora of unique needs each has. Not only do they need to store customer contact and past order information, they also need to be able to predict future buying habits and look for opportunities to cross–sell to customers.
In today’s competitive world it is harder than ever to get the attention of prospective customers. Being smarter and more efficient with data which enables the ability to analyze who of your prospective clients are and for what opportunity. This is centered within your CRM. A key factor in an effective data collection is enabling not just your sales staff, but all employees, the ability to contribute data into your CRM.
ProphetCRM is the ideal Project Management CRM solution that affords you the ability to customize team specific project templates, maintain data history, track lost opportunities and convert them into winning projects. ProphetCRM enhances the Project Management experience by naturally grouping alike projects by stage, status, and progress. This enables your team to solve complex problems, and apply new knowledge and experience to similar projects.
CRM isn’t just for Sales anymore! Once the sale has been made, ProphetCRM is there for your Account Management team as well. When your Customer is looking to grow and purchase more product ProphetCRM tracks each purchase, retaining the key indicators as to when a client is ready to buy. When your Customer’s experience those inevitable bumps in the road, ProphetCRM is your Customer Service/Support Tracking tool that has the capability to capture, collect and track the progress of your client’s issues from “Incident” to “Resolution”!
ProphetCRM is completely at home in an Operations environment. The most valuable resource is your team’s time, making efficient Customer Communications paramount. ProphetCRM leverages a robust and customizable Workflow feature which allows your team to provide status updates to clients with a simple click. These communications are linked to the customer’s record—allowing you to quickly review ALL outbound communications.
A key to success for IT companies is being able to market their IT products or services to clients and be able to assist from early planning meetings to the final stages of the project. With ProphetCRM, you can successfully track each project from the beginning stage to the completion of the project.