Here at Avidian we continue to exceed the expectations of our customers and do everything we can to ensure they have a solution that meets their specific business needs. Internally, Avidian has adopted the Net Promoter System to rank how well we have done with every customer interaction. We measure our success, iterate based on what we hear, and continue to advocate for customers.
Our Customer Case Studies
What Our Customers Are Saying
Here are a few of the positive comments about the service and support our customers have sent us, regarding their experience with the Avidian Team.
“Prophet’s CRM in Outlook met our needs and was simple for our company to install and use. The big differentiator was the in-house support we received from the project management team who implemented the CRM software.”
“Prophet’s ease of use and Avidian’s one-on-one training and tech support throughout implementation was amazing. Every time we contact customer service it’s a win-win situation. Great software.”
“I want to acknowledge the excellent CRM product and support we receive from Avidian. I appreciate their communication skills and follow up. It has made all the difference to our CRM implementation.”
Piedmont Natural Gas
“Avidian is patient and understands that many of us mortals do not possess much more than the basic knowledge to follow instructions. They actually made working on our CRM software installation easy. Now that we are using it we love the solution!”
Kusters Zima Corporation