Our formula for success is simple at Avidian: Make our customers successful.
Cited below are our various case studies of companies that span different industries and range greatly in company size, yet all have one common theme: Prophet CRM has played a significant role in helping them understand and grow their business. We invite you to read through these case studies and see how the problems Prophet CRM resolved for them might apply to you.
Our Customer Case Studies
“Prophet just works, and their supporting services are good — which is refreshing considering the everyday challenges we face as an IT service company.”
“Prophet CRM provides us with the insight into trends and understanding of our business that helps us make smarter decisions.”
CRM is a partnership
The people behind the CRM are arguably more important than the CRM application itself. Avidian does not outsource any professional service responsibilities what so ever. All implementation consultants, technical support personnel, data migration specialists, and integrations engineers are full time, dedicated Avidian employees located at our headquarters in Seattle. All of these people have one objective: To help you get the most from Prophet CRM. Our services teams do not merely show you how Prophet CRM works; they help you identify what data to track and how to track it to help you gain a competitively advantageous insight into your business. We are only a success if you are a success.
Listed below are just a few of the constant stream of kudos we receive from our customers regarding our services team:
“Prophet’s CRM in Outlook met our needs and was simple for our company to install and use. The big differentiator was the in-house support we received from the project management team who implemented the CRM software.”
“Prophet’s ease of use and Avidian’s one-on-one training and tech support throughout implementation was amazing. Every time we contact customer service it’s a win-win situation. Great software.”
“I want to acknowledge the excellent CRM product and support we receive from Avidian. I appreciate their communication skills and follow up. It has made all the difference to our CRM implementation.”
Piedmont Natural Gas
“Avidian is patient and understands that many of us mortals do not possess much more than the basic knowledge to follow instructions. They actually made working on our CRM software installation easy. Now that we are using it we love the solution!”
Kusters Zima Corporation