How do I update my Prophet client?

Official responses to FAQ provided to Avidian Technologies

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How do I update my Prophet client?

Post by admin » Fri Apr 13, 2018 6:48 am

How do I update my Prophet client?
This Article was written for Prophet On-Demand customers. If your company is using a Prophet On-Premise server then these steps will not work. If you do not know what you are on contact your Prophet Administrator

Symptoms
  • Prophet is out of date and I want to update it
Install Prophet Client (Avidian Hosted Prophet Users)
Make sure the Windows users has Administrator rights to install and follow the steps below:
  1. Close Outlook
  2. Download the latest version of Prophet here:
    https://prophetcrm.com/install/clientupdate
  3. Follow the prompts after running the downloaded file to install Prophet
  4. Re-open Outlook
Prophet is now up to date!

If you're still having issues after that you'll need to setup a support ticket by clicking HERE

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