The news that Microsoft will discontinue Outlook Customer Manager in June of 2020 has many businesses reeling. With no true replacement offer, you will need to decide what’s next for your business, and how to preserve all of your valuable customer data.
Whether you plan to migrate to an alternative CRM integrated in Outlook or not, you will want to get a full copy of your OCM data while you still can!
Below, we’ve broken down Microsoft’s recommended method to export your data. For more options visit the original guide from Microsoft: Export or delete your Outlook Customer Manager Data