Running a government agency or office is like running a business, but different in a few key areas. Key motivators for change and efficiency in the public sector are public interest, political considerations, maintaining transparency, and keeping on budget. Whether they are providing or requesting a service, government agencies must keep strong relationships with an array of contacts and professionals, such as citizens, stakeholders, constituents, partners, recruits, lawmakers, and other government agencies. That is a lot of contact data to keep track of!
Using a CRM allows your team to manage contacts, sales pipelines, reports, and analytics in one place. Prophet CRM is a versatile, user-friendly CRM embedded in Outlook that caters to the needs of government agencies. Prophet’s features allow users to maintain the satisfaction of clients, keep data secure, and improve workflow.