Prophet CRM Support Services

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Contact Avidian Support Contact Support

Find out all of the ways to get support and service for Avidian products.

Contact Avidian Support Online Training

View Online and StartRight videos to help you with the basics of Prophet CRM.

Contact Avidian Support Frequently Asked Questions (FAQ)

Get your questions answered.

Contact Avidian Support User Guides

View Manuals for configuring and operating Prophet CRM.

System Requirements

Download Prophet 7 System Requirements here.

  • OS: Windows 7, 8, or 10
  • Outlook 2007**, 2010, 2013*, 2016*
  • Processor 2GHz or Higher
  • 4 GB RAM or Higher
  • 2 GB available HD Space
  • Internet Connection
  • *both 32 bit or 64 bit versions are supported
  • **Outlook 2007 has reached its end of life with Microsoft as of Sept 2017. After this time Avidian will provide “Best Ability” support.
OnPremise Server
  • Hardware Requirements:
    • OS: Windows Server 2008, 2008R2, 2012, 2012R2, 2014
    • RAM: 4 GB RAM or higher
  • Software Requirements:
    • Microsoft .Net Framework 3.5, 4.0 and 4.5
    • IIS 6.0 +
IIS Components
  • .NET Extensibility
  • ASP
  • CGI
  • ISAPI Extensions
  • ISAPI Filters
  • Server Side Includes
SQL Server Requirements
  • SQL Server 2008, 2008R2, 2012, 2014 (Standard or Express with Advanced Services*)
  • Full Text Search – A configuration option set in SQL
  • Mixed Mode Authentication – A configuration option set in SQL
  • SQL Management Studio – Must be downloaded separately
  • *SQL Express with Advanced Services will not allow users to access and use Prophet Analytics correctly. For this feature a full version of SQL is required.