Support

Release Date: February 13, 2021
Prophet CRM Version: 8.2.111
Components Updated in this Release: Client, Server and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• “Please wait” indicator added when opening Companies, Contacts and Opportunities
• Improved performance for general Outlook slowness and crashing
• Companies open faster
• Faster searching for Emails, Calendar and Task items in Opportunities
• Updated ProphetOnDemand admin site style
• Implemented Standard Analytics for customers managing their own On Premise Prophet Server

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: January 30, 2021
Prophet CRM Version: 8.2.83
Components Updated in this Release: Client and Server

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Implemented new feature to create opportunity for other department directly from opportunity, company and contact
• Implemented assigned user to creator when copying opportunities to other department
• Fixed duplicated notes bug when assigning a contact

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: January 14, 2021
Prophet CRM Version: 8.2.55
Components Updated in this Release: Client

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Improved Outlook slowness and fixed Outlook crashing issues
• Improved linked email searching functionality for Opportunities
• Fixed some UI issues
• Fixed some reported bugs

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: December 20, 2020
Prophet CRM Version: 8.2.37
Components Updated in this Release: Prophet Server, Client and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Fixed the Contact visibility issue to restrict add/search contact based on hierarchy
• Fixed import bug
• Improved the linking Attach email loading issue
• Implemented export privilege for admin to enable and disable export to excel for users
• Fixed some reported bugs

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: December 9, 2020
Prophet CRM Version: 8.2.25
Components Updated in this Release: Prophet Server and Client

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Restored Activities tab for Company and Contact managers in Auto Linkage build
• Added licensing control for Auto Linkage feature
• Fixed the hierarchy issue in Create New Contact
• Fixed some bugs in recently UI and Auto Linkage build
• Tuned up performance for auto-link emails

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: May 23, 2020
Prophet CRM Version: 7.8.207
Components Updated in this Release: Prophet Server, Client and Database
What’s new in this version?

• Fifteen additional fields were added to the Products/Services tab in the Opportunity record. The fields can be configured as dropdown menus, date fields, and text boxes all customizable through www.ProphetOnDemand.com.
• All fifteen additional Product/Service fields will be fully available through our API for integrations and reporting.
• Fixed the data type display error for existing Group and Product/Service fields.

Release Date: April 25, 2020
Prophet CRM Version: 7.8.200
Components Updated in this Release: Prophet Server, Client and Database
What’s new in this version?

• During a full installation, the “Working Contact Folder (WCF)” prompt will be skipped for existing users who already have a WCF set.
• Fixed an issue where a Right Click will show the spell checker on incorrect words and show the edit menu in the text box when the mouse is not hovering on misspelled words.
• UI Pagination in www.ProphetOnDemand.com will be shown in Internet Explorer when ran in compatibility mode.
• Fixed an issue where Outlook sometimes locks up when synchronizing your WCF.
• Sales Assistant Automations set for a “0” day delay will be triggered immediately.
• Adjusted the timeout for Prophet Dormant/Restored notification, selecting “Edit View” and Advanced Search fields.
• Fixed a bug that sometimes caused the Prophet Contact Builder window to appear even when creating a contact in a folder not registered with Prophet.
• Fixed an issue causing a false error message to appear when successfully assigning a record to a user.
• Added the ability to turn access to the Standard Embedded Analytics Reports on or off for users through www.ProphetonDemand.com.
• Fixed a bug that sometimes occurred when merging company records and the company name was not updated in Outlook.

Release Date: March 2, 2020
Prophet CRM Version: 7.8.120
Components Updated in this Release: Prophet Server and Client
What’s new in this version?

• Fixed an issue where a window would not expand fully during installation on 32-bit versions of Outlook.
• Fixed an issue where Prophet erroneously timestamped “assigned to” for existing users when assigned to another user.
• Notes created when assigning companies can now be disabled via settings.
• POP password reset emails fixed.
• Prophet Instant service has been restored.
• Fixed messaging issue in the Prophet Update service that would incorrectly report an update as failed when it had succeeded.
• Improved update flow for users initializing the update as an Administrator.

Release Date: October 15, 2019
Prophet CRM Version: 7.7.120
Components Updated in this Release: Prophet Server and Client
What’s new in this version?

• New Installation Experience
• Prophet Analytics Reports v3
• Support Links Added to Prophet Ribbon
• Linking window will retain resized value and has maximize option
• Configure Prophet Client added to Prophet Client Update
• Bug Fixes

Release Date: May 22, 2019
Prophet CRM Version: 7.6.212
Components Updated in this Release: Prophet Client
What’s new in this version?

• Hi DPI Resolution
• New Prophet Analytics Reports v2
• Improved File Generation/Auto-Pop forms
• Computer Specific Location Paths for Templates
• Expanded Import Capabilities
• Bug Fixes

Release Date: January 14, 2019
Prophet CRM Version: 7.6.171
Components Updated in this Release: Prophet Client
What’s new in this version?

• Hi DPI Resolution
• Expanded MailChimp capability
• Update to installer to resolve Microsoft Office Registry change from MS
• Bug Fixes

Release Date: Sept 13, 2017
Prophet CRM Version: 7.5.247
Components Updated in this Release: Prophet Client
What’s new in this version?

• Product and Service Visibility control.
• Bug Fixes

Release Date: Feb 1, 2017
Prophet CRM Version: 7.5.000
Components Updated in this Release: Prophet Client, Prophet Server
What’s new in this version?

• Constant Contact integration
• Prophet Dashboard
• Enhancements

Release Date: March 31, 2016
Prophet CRM Version: 7.4.000
Components Updated in this Release: Prophet Client, Prophet Server
What’s new in this version?

• Bug Fixes

Release Date: November 27, 2020
Prophet CRM Version: 8.2.17
Components Updated in this Release: Prophet Server, Client and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from www.avidian.com/install/clientupdate.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Launch new Auto linkage features for providing users ability to link emails, appointments and tasks to contacts and companies and better link functionalities of opportunities
• Improved the ability to install Prophet CRM software without Admin privilege

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: November 6, 2020
Prophet CRM Version: 8.1.23
Components Updated in this Release: Prophet Server, Client and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from www.avidian.com/install/clientupdate.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Tuned some UI display issues and updated old logos
• Fixed the “Record Number” integration bugs
• Fixed Working Contact Folder synchronizing issue
• Updated third party license to latest activated ones

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com

Release Date: October 16, 2020
Prophet CRM Version: 8.1.13
Components Updated in this Release: Prophet Server, Client and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from www.avidian.com/install/clientupdate.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Launch new UI design
• Launch new General tab of Opportunity to be able to customize six existing fields
• Launch new data types for custom defined fields

Please check out our pages historical release notes and status updates here:
Release Notes: https://www.avidian.com/support/release-notes/
Status Page: https://status.avidian.com