Support

Release Date: May 13, 2022
Prophet CRM Version: 8.4.311
Components Updated in this Release: Client and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• • Implementation for several custom integrations
  • Cumulative Update for performance and group/linking email bug fixings

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: April 16, 2022
Prophet CRM Version: 8.4.286
Components Updated in this Release: Client and Server

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• • Implementation for custom integrations
  • Bug fixings for importing, filter and other bugs

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: March 8, 2022
Prophet CRM Version: 8.4.275
Components Updated in this Release: Client

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• • Cumulative Update for Outlook performance based on Windows updates
  • Bug fixings for sync hierarchy, group email, and other linking issues

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: January 28, 2022
Prophet CRM Version: 8.4.238
Components Updated in this Release: Client

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• • UI improvements for 4K resolution and Surface Pro monitor
  • Some bug fixing for group email and others

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: January 14, 2022
Prophet CRM Version: 8.4.221
Components Updated in this Release: Client, Server, and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• • Implemented cross department functionalities for workflow based on different license type
  • UI improvements for 4K resolution and Surface Pro monitor
  • Some bug fixing for mobile, analytics and workflow

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: December 3, 2021
Prophet CRM Version: 8.4.115
Components Updated in this Release: Client, Server, and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Implemented cross department functionalities for workflow based on different license type
• Fixed a few bugs in search, filter, auto link, group email
• Implemented integration solutions for certain customers

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: October 23, 2021
Prophet CRM Version: 8.4.22
Components Updated in this Release: Client, Server, and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Implemented pagination for Company manager, Contact manager, and Opportunity manager
• Fixed some Auto Linkage bugs
• Adjust some UI issues for higher resolutions
• Implemented integration solutions for certain customers

Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: August 21, 2021
Prophet CRM Version: 8.3.37
Components Updated in this Release: Client, Server, and Database

How to install Prophet CRM

Upgrade Process:

Prophet OnDemand (POD) clients will automatically be prompted to update when Outlook is opened after the 1^st through the 5^th of each month following the release of a new update. If you wish to update immediately, or if you not received a notice you can launch “Check for Updates” from the Prophet “Help” menu or you may download the update directly from HERE or for Non-Admin from HERE.

Prophet OnPremise (POP) clients should reach out to their IT department as this update does require an update to the Prophet Server and DB before the clients may be updated. Prophet Support would be happy to assist with the update of the Prophet Server. Please reach out to them by email at [email protected] or by submitting a Support Request.

What’s new in this version?

• Implemented new DB approach for Auto Linkage to improve Auto Linkage functionalities
• Fixed some sorting issues for certain customers
• Updated admin analytics privilege warning on admin website
• Fixed and improved UI display issues for high resolutions
• Changed New Contact Builder search criteria to allow searching for email domain

  Please check out our pages historical release notes and status updates here: Release Notes: https://www.avidian.com/support/release-notes/ Status Page: https://status.avidian.com

Release Date: April 7, 2022
Prophet Mobile Version: iOS 1.3.6, Android 1.5.4
What’s new in this version?

• Bug fixed in Contact and Company

Release Date: March 28, 2022
Prophet Mobile Version: Android 1.5.3
What’s new in this version?

• Bug fixed in Home Map display

Release Date: October 23, 2021
Prophet Mobile Version: iOS 1.3.4, Android 1.5.1
What’s new in this version?

• New User-Defined Fields for Contact
• Bug Fixes

Release Date: July 3, 2021
Prophet Mobile Version: iOS 1.3.2, Android 1.5.0
What’s new in this version?

• New User-Defined Fields for Company
• Search Companies with City filters
• Bug Fixes

Release Date: May 15, 2021
Prophet Mobile Version: iOS 1.3.1
What’s new in this version?

• Added Views to Companies/Contacts/Opportunities
• Bug Fixes, including modified date/time bug

Release Date: February 25, 2021
Prophet Mobile Version: iOS 1.2.4
What’s new in this version?

• Fixed some bugs
• Implemented the ability to make calls directly from a contact
• User-Defined Fields for Opportunities

Release Date: November 22, 2020
Prophet Mobile Version: iOS 1.2.0
What’s new in this version?

• Fixed Opportunity-opening error, permissions error, & auto-rotate error
• Profile Photo remembered during update/reinstall
• Show all contacts of a selected company when editing
• When creating a new Opportunity and adding a contact,  automatically add the Company name of that contact to the record
• Bottom toolbar made always visible
• Names automatically capitalize after a space for proper formatting

Release Date: October 3, 2020
Prophet Mobile Version: iOS 1.1.0
What’s new in this version?

• Bug-fixes, including special characters in login email and fields
• Added “Forgot Password” link
• Enabled for PoP customers

Release Date: September 2, 2020
Prophet Mobile Version: iOS 1.0.0
What’s new in this version?

• Prophet Mobile – Initial Release