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Changes to Expect In Outlook for Office 2016

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Outlook and Windows 10 — Common Questions and Answers

Many businesses have begun upgrading to Windows 10 since it was made available free of charge for Windows 7, 8, and 8.1 users. Different companies have chosen to convert for different reasons--some see it as part of a push for ... Read More.

What’s the Best Way to Use Customer Feedback?

It is easy to over-compartmentalize different aspects of a business. Sales personnel try to move a product, marketers try to draw attention to a product, and research and development teams create innovations and iterations that lead to new products. But ... Read More.

Prophet CRM — A Powerful Replacement for Business Contact Manager (BCM)

Businesses often prepare for a new year with upgrades and new technology. But if you use Microsoft Business Contact Manager (BCM) and are planning to upgrade to Office 2016, you’ll have to find a BCM replacement -- the new suite ... Read More.

Case Studies — CRM Systems for Better Crisis Management

Crisis management has grown into a robust, complex discipline since its inception and development as an important part of global business many decades ago. Although massive data analysis and technological advancement today allow for strong predictive analytics and risk management, ... Read More.

Communications Tech for Better Business & Selling

Businesses today have countless communications tools at their fingertips for keeping things running, from simple telephones and video systems to less traditional applications like productivity workflows. Keeping in touch with employees, coworkers, customers, and stakeholders has become easy and seamless, ... Read More.

Easy Tips and Tactics for Effective Selling

Sales isn't just about presenting people with a widget that will solve all their problems. To be an effective salesperson, one has to also understand how to get people to recognize that such a widget will solve specific issues or ... Read More.

How Do You Build Strong Mentoring Relationships in Sales?

As a new generation of sales professionals begins to make its mark on the workplace, the need for effective mentoring has increased dramatically. As younger people begin to see sales as less of a career and their older counterparts come ... Read More.

Sales and Millennials — A Broken Bridge?

As the children of the baby boom begin to age out of the workplace (to be replaced by their children, the millennials), a major shift in values and skills between these two generations has become apparent. Millennials, born typically between ... Read More.

Social Media And Psychology — Why Do People Share?

Social media usage has grown to become one of the most pervasive cultural phenomena in America. According to a survey by the Pew Research Group, in 2012 more than two-thirds of Internet users studied participated in a social networking site, ... Read More.